Online consultations
Speak with a verified provider by secure video for timely advice, follow-up care, and routine consultations.
Novalink
Trusted healthcare access, wherever patients need it.
Connect with verified healthcare providers across Zambia for online video consultations, clinic appointments, and home visits. Book care, pay securely with mobile money, and manage every visit in one place.
Verified providers
ZMW mobile money
Online, clinic, and home visits
Secure visit records
For patients
Care that meets patients where they are
Clinic visits
Find participating providers and book in-person care with clear times, services, and pricing before confirming.
Home visits
Arrange care at home when travelling to a facility is difficult or unnecessary.
How it works
A simpler path from need to care
Find a provider
Search by specialty, care type, location, rating, or availability.
Book a time
Choose an available slot and review the visit details before confirming.
Pay securely
Use MTN or Airtel mobile money through Lenco, with ZMW pricing shown upfront.
Consult and follow up
Join online visits, receive notifications, view receipts, and leave reviews.
For providers
A verified network for everyday and specialist care
Novalink brings together trusted healthcare professionals across general practice, paediatrics, maternal health, mental health, nursing care, physiotherapy, dentistry, cardiology, dermatology, and more.
Join as a provider
General Practice
Paediatrics
Mental Health
Maternal Health
Nursing Care
Physiotherapy
Dental Care
Dermatology
Institution portal
Operational view
Appointments
Confirmed, pending, completed
Providers
Services, availability, verification
Finance
Wallets, withdrawals, reviews
For institutions
Built for clinics, hospitals, and care teams
Institution administrators can manage providers, appointments, reviews, availability, wallet activity, and finance from a dedicated Novalink portal.
Open institution portalTrust and payments
Designed for confidence from booking to payment
Verified care network
Provider profiles use approval and verification workflows so patients can book with confidence.
Clear visit status
Appointments and payments move through visible states, from awaiting payment to confirmed and completed.
Secure mobile money
Lenco payment flows support MTN and Airtel mobile money with ZMW pricing shown before checkout.
Care data controls
Appointment notes, case notes, notifications, receipts, and future records are designed around controlled access.
Bring trusted care closer
Whether you are booking your first consultation, joining as a provider, or managing an institution, Novalink gives healthcare teams and patients one connected platform.